Close a Chart of Accounts Item

You may have created an income or expense group a while ago, used it a few times, and now you don’t want to use it again. However you cant delete a group which has been used.

Now you can choose to Close that group instead. Closed groups will no longer be visible in the cashbook for the creation of new transactions or when importing transactions. However it will still be available for search or reporting on old transactions.

To close a group, go to the Functions/Setup/Chart of Accounts menu option, edit the group in question, and choose the Close option.

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Android App Update

The android app has been enhanced with the use of ‘paging’ for grids.
This means when there is a table with a large number of rows, the app will only show a small number of rows, and you have next and previous buttons to move forwards or backwards between the rows. This makes the app faster as it does not need to show hundreds of rows on the screen at the same time.
You can also click the column headings to sort the data based on the column you have chosen.

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New Server and Improved Mail Merge

2 recent changes have occurred in RentHQ.

First we have moved RentHQ to a new server. Hopefully you will have found RentHQ to be faster recently as a result.

Second we have improved the mail merge for tenant letters. You can now print the property managers phone number on the tenants mail merge letters. For this to work you need to complete a few steps.

  • You need to make sure you have selected a property manager on the property details screen.
  • You need to add the property managers phone number to the Security Logins screen.
  • You need to add the special tag to the tenant mail merge letter for the property managers phone number
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    A collection of small enhancements

    A collection of small enhancements have been recently released.
    – When adding mileage log entries, you can now specify a business entity rather than a property to log the mileage against.
    – On the inspection details screen, you can specify whether the inspection is a ‘Move In’, ‘Move Out’ or ‘Regular’ inspection. The default is a ‘Regular’ inspection. All existing inspections are marked as ‘Regular’.
    – The inspection checklist report title will indicate if it is a ‘Move Out’ or ‘Move In’ inspection when required.
    – The inspection checklist report now has room at the bottom for the tenants and managers signature.

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    Split extra charges based on a tenants allocation (OPEX)

    Sometimes there are charges which need to be passed on to multiple tenants, however the share of the charge each tenant gets is not even. This is common with commercial properties where there are expenses which are split based on the floor area of each tenant.
    This has been catered for with the new extra charge split on allocation feature. Each tenant is given an allocation amount on the tenant details screen. This could be their floor area or any other numerical value such as a percentage. Then when creating bulk extra charges, you get the option to split that charge across multiple tenants based on their share of the sum of the allocations.
    A video tutorial has been created to help explain.

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    Enhanced Arrears Reporting

    In RentHQ we have previously reported arrears as a single amount per tenant. However that can be a bit confusing, as tenants can have both rent arrears, and extra charges arrears. For example a tenant could be up to date with their rent payments, but be far behind in extra charges, or the other way around.
    So now we report these as separate numbers.
    – The Arrears portion of the dashboard screen now shows 3 numbers, being rent arrears, charges in arrears, and a combined total.
    – The Rent Status report also now shows 3 numbers, being total, rent and charges due.
    – The Rent Arrears report now only shows arrears from rent, and excludes extra charges.
    – The Extra Charges Arrears report likewise only shows the extra charges due balance, and excludes rent.

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    New Tenant Extra Charges Report

    A new report has been created called the Tenant Extra Charges Report.
    This report lists all charges applied to a specific tenant and their payments in date order. It also includes a running total so you can see their outstanding balance over time.
    This report is found under Tenant Reports on the Reports screen.

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    New Property Inspection Enhancements

    As more and more people start using RentHQ property inspections, it was time to make a few tweaks.

    – Some people don’t want the star rating system. So now it defaults to zero stars, and if you want to use it, you can specify the number of stars to give each room or attribute. You can also clear the stars back to zero again in case you selected something by mistake.
    – On the Android app, when choosing the ‘Room Only’ method of inspection, all rooms are now displayed on the screen at the same time, so you don’t have to select each room one at a time to record their results.
    – On the Android app, when you are on the inspection results screen, the phones automatic screen switch off feature will be disabled. There is nothing worse than the phone deciding to switch the screen off all the time as you wander from room to room. This only applies to the results screen.
    – When doing inspections offline, the timestamp on the photo was being set to the time the photo was uploaded to the web site, not the time it was taken. This has been fixed.
    – A number of other small fixes or improvements have been made.

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    New Business Performance Report

    A new report called the Business Performance report has been created, and can be found under Analysis Reports on the reports screen.

    The first part of the report shows the current position of the business, including number of properties, number of vacant properties, number of arrears tenants etc.

    The second part of the report shows an analysis of the business on a monthly basis for the last 13 months.  This includes the fees collected, average fee collected per owner, number of tenants, total rent charged, and average rent amounts charged per tenant etc.  The average rent amount will either be shown as a monthly amount for people who have predominantly monthly rents or weekly for everyone else.  Average rents is also shown based on the number of bedrooms in the property, so you can see if your averages are going up or down over time for different property sizes.

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    Column heading sorting now available in Windows 10 app

    The latest version of the Windows 10 app version of RentHQ now provides the ability to sort the contents of the grids by clicking on the column headings.  This is a popular feature which is already available in the browser version and the Android App version.

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