RentHQ Software Blog

Automatic notes log generated when sending emails

Posted on October 23, 2019
If you send an email to a tenant or owner, RentHQ will now automatically record this activity in the notes against the tenant or owner.
For example, you may have created a mail merge letter for a tenant or owner, and you chose to email it to them. We will now automatically record this as a note against the tenant or owner. The note with look a bit like this...
[Email] send to XXX@YYY.com : EmailSubject
The same applies if you generate a report and send it to the tenant or owner automatically. This includes monthly owner summaries or tenant invoices etc.
This also applies to any report you manually send to the tenant or owner. For example you have have generated a Tenancy Tribunal report, and chose to email it to the tenant. It also applies to an Extra Charge invoice.
All these additional notes will make it easier to create an audit trail if you need to find out what email you have sent, who they were sent to, and when.