Category Archives: Uncategorized

Email Extra Charge Invoices with Additional Attachments

Often when we create an extra charge for a tenant, it is because we have an invoice we want them to pay, such as a water bill or a repair bill. So when we email the tenant the extra charge … Continue reading

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Send RentHQ Reminders to your Email Inbox

Although the dashboard screen in RentHQ is a great way of keeping track of important events, sometimes an email reminder can also help. You can now opt in to daily and weekly email reminders by going to the Functions / … Continue reading

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View Previous Inspection Results During Current Inspection

When you record the results of an inspection, you can now view the comments and star rating of the same room/attribute from the most recent inspection for the same property and tenant. This means for example, if the kitchen needed … Continue reading

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Windows 10 App Update

These changes apply to the Windows 10 App only. The grid list, which lists things like the cashbook transactions or the list of properties or the list of tenants etc, has been updated. You can now resize the columns by … Continue reading

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New Server and Improved Mail Merge

2 recent changes have occurred in RentHQ. First we have moved RentHQ to a new server. Hopefully you will have found RentHQ to be faster recently as a result. Second we have improved the mail merge for tenant letters. You … Continue reading

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A collection of small enhancements

A collection of small enhancements have been recently released. – When adding mileage log entries, you can now specify a business entity rather than a property to log the mileage against. – On the inspection details screen, you can specify … Continue reading

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Split extra charges based on a tenants allocation (OPEX)

Sometimes there are charges which need to be passed on to multiple tenants, however the share of the charge each tenant gets is not even. This is common with commercial properties where there are expenses which are split based on … Continue reading

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Enhanced Arrears Reporting

In RentHQ we have previously reported arrears as a single amount per tenant. However that can be a bit confusing, as tenants can have both rent arrears, and extra charges arrears. For example a tenant could be up to date … Continue reading

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New Tenant Extra Charges Report

A new report has been created called the Tenant Extra Charges Report. This report lists all charges applied to a specific tenant and their payments in date order. It also includes a running total so you can see their outstanding … Continue reading

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New Property Inspection Enhancements

As more and more people start using RentHQ property inspections, it was time to make a few tweaks. – Some people don’t want the star rating system. So now it defaults to zero stars, and if you want to use … Continue reading

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