RentHQ Software Blog

Enhanced Arrears Reporting

Posted on September 27, 2018
In RentHQ we have previously reported arrears as a single amount per tenant. However that can be a bit confusing, as tenants can have both rent arrears, and extra charges arrears. For example a tenant could be up to date with their rent payments, but be far behind in extra charges, or the other way around.
So now we report these as separate numbers.
- The Arrears portion of the dashboard screen now shows 3 numbers, being rent arrears, charges in arrears, and a combined total.
- The Rent Status report also now shows 3 numbers, being total, rent and charges due.
- The Rent Arrears report now only shows arrears from rent, and excludes extra charges.
- The Extra Charges Arrears report likewise only shows the extra charges due balance, and excludes rent.