Important changes to lease expiry date

On the tenant details screen, a new Lease Expiry Date field has been added.

Previously people would use the End Date to represent both the end of the current lease term, and the end of the tenancy.  We now have 2 dates to represent those 2 milestones.

The End Date has been renamed Tenancy End Date, and is used solely to represent the date the tenant intends to move out of the property.  If the tenancy end date is not yet known, it can be left blank.

The new Lease Expiry Date is the date that has been negotiated between the landlord and the tenant as the end of their current fixed term tenancy.  If the tenancy is not for a fixed term, the lease expiry date can be left blank.

When a fixed term tenancy is coming to an end the landlord and tenant will discuss an extension.  If an extension is agreed upon, then the Lease Expiry Date should be adjusted to represent the newly extended expiry date.  If the tenant chooses not to extend, then the Tenancy End Date should be set to represent the date the tenant has agreed to vacate the property.

The Lease Expiry Date has also been added as a printable field in Mail Merge.

Posted in Uncategorized | Comments Off on Important changes to lease expiry date

New Android app now has inspections, with additional features

The recently released new Android app now has the ability to do inspections as well. Not only that, but a few new features have been added to inspections in general.

When you use a camera in RentHQ to take an inspection photo, RentHQ will automatically put a time stamp on the photo in the lower left corner. Also when entering inspection results against a specific room, a new option ‘Take photo of this room’ is now present. If you use this link to take a photo, RentHQ will also stamp the photo with the name of the room as well as the time stamp. This applies to the Silverlight browser version of RentHQ, the Windows 10 app version of RentHQ, the mobile web page version as well as the new Android app.

The inspections in the Android app looks very similar to the existing RentHQ software. It also takes advantage of the recently added Inspection Comments. Photo uploading should in most cases be a lot faster than the old mobile web page used for inspections.


Posted in Uncategorized | Comments Off on New Android app now has inspections, with additional features

New Android app can now take photos as attachments

The new Android app now has the ability to take photos and add them as attachments using the phones camera.

You can also select existing photos from the Androids photo gallery and add them as attachments as well.  Although if you have a lot of existing photos to add, the Windows 10 App would still be a quicker way to add multiple photos.

The new Android app is available in the app store.

Posted in Uncategorized | Comments Off on New Android app can now take photos as attachments

New quick inspection comments saves you time during inspections

A new feature has been added which allows you to create a pre-defined list of inspection result comments.  For example a comment might be ‘Needs cleaning’.  As this is a comment you might use regularly, you can add it to a pre-defined list, and then just select it from a dropdown list when completing your inspections.  This saves you the need to manually type the comment each time.

The new pre-defined list of comments is found under the Functions/Setup/Inspection Comments menu option.

This feature is available in the browser version, the Windows 10 app version, and the mobile web site.  The new android app will also get this feature in future.

Posted in Uncategorized | Comments Off on New quick inspection comments saves you time during inspections

New RentHQ Android App

A new Android version of RentHQ has just been released to the Android App Store. This is just in time for the holidays, as I know how much you like doing property management stuff during your holidays 🙂
This new version does about 80% of what the desktop software can do. So you can create, edit, and delete tenants, owners, properties, transactions, work orders etc.

The new version also does a few things the desktop software cant do, such as making a phone call to one of your contacts or sending SMS/TXT messages directly from the phone. RentHQ does not charge you for these SMS/TXT messages, although your phone service provider might.

Because of the restrictions of a mobile device which normally has a much small screen and less capacity, a number of functions wont be available in the App.  There are also some functions which are not available at the moment, but may get added back in later if there enough call for it.

A notable omission in this first version is Inspections. This is an important function for the mobile version so time will be taken to make sure it is designed right.  The existing mobile web site it still available for inspections and non-android devices.

You need Android version 5 or higher. Low spec devices will struggle, as RentHQ screens have a lot going on. This app has not been tested on all devices, so I would be keen to know how it works on yours.  Just search for RentHQ in the Android app store.

A quick video overview of the new app can be found here

Posted in Uncategorized | Comments Off on New RentHQ Android App

RentHQ and OneDrive Integration

RentHQ can now integrate with Microsoft’s OneDrive.

This works the same as the existing Dropbox integration.  All attachment files are sent to your OneDrive account automatically every time you add a new attachment. Also like Dropbox, you can set up an automatic database backup to your OneDrive account on a scheduled basis.

To set up OneDrive integration, go to the Functions => Setup => Options menu and choose the Dropbox/OneDrive tab and choose to allow RentHQ integration.

Note that you can only use Dropbox or OneDrive, but not both.  You also cant switch Dropbox or OneDrive accounts after they have been created.

Posted in Uncategorized | Comments Off on RentHQ and OneDrive Integration

New Training Video – Scanners and Cameras

This new training video shows how to scan documents off your scanner and grab photos off your camera/phone and import them directly into RentHQ.

These are not new functions, but the video is.  Enjoy.

Posted in Uncategorized | Comments Off on New Training Video – Scanners and Cameras

New Business Entities

A new function called Business Entities has been created.

A business entity is an organisation owned by the RentHQ account owners.  For example if you are a property manager, then your property management business would be a business entity.  For a landlord who has a company or a trust or properties in their own name, each of those would be a Business Entity in RentHQ.

The purpose of creating business entities is to allow separate reporting for each business entity.  For people who only have 1 business entity, this new function has no effect on you.

With the creation of Business Entities, the previous <General> property which you find on the cashbook screen has been replaced with the business entity name.  So if you have multiple business entities, you would have multiple <General> type properties.

You can create or rename entities using the Functions/Setup/Business Entities menu option.

A video tutorial can be found here

Posted in Uncategorized | Comments Off on New Business Entities

Attachments Gallery View

Attachments in RentHQ have been enhanced to allow you to quickly view the existing attachment images without opening each attachment one at a time.  This is done using the new Gallery View option.

At the bottom of the attachments screen below the list is 2 new options labelled ‘List View’ and ‘Gallery View’.  List view is always the default selected option.  Clicking the Gallery View option will add a small image into each row, as long as that row is in fact an image.  Other files such as PDF files will just show a blank space.

Posted in Uncategorized | Comments Off on Attachments Gallery View

RentHQ is Moving

RentHQ is moving to new servers.

The new server is up and running already at A few test accounts and the demo account is already using it.

The new server should offer increased stability and reliability.  The new server is the Microsoft Windows Azure server, which means it is run and managed by one of the largest IT companies in the world.

For the most part you wont even notice the move.  You will still be able to log in from either the old or the new web sites.  The software has been redesigned to automatically determine which server your account is on, and will talk to the appropriate server behind the scenes.  This includes existing logins for landlords, tenants and contractors.  The exception is the mobile managers login.  After your account has been moved, when you try to log in from the wrong server, you will be given instructions to go to the appropriate web site to continue logging in.

To minimise disruption, accounts will be moved across one at a time over the coming weeks.  Smaller accounts with no attachments or who use dropbox for their attachments will be moved first.

Posted in Uncategorized | Comments Off on RentHQ is Moving