Issue with blank report screens

Over the last week or so a number of customers have had an issue when printing reports.  What they are seeing is a blank grey screen where the report output should be.

The issue seems to be an issue with Adobe Acrobat in Internet Explorer 11.  Adobe say they are looking into it and should have a fix shortly.  If you read the following web page, you will see a lot of other people are having the same issue with different software products.  A staff comment on October 28 suggests they have a fix, and will be sending it out shortly.

As a temporary workaround, when the blank screen opens, copy the web page URL and past it into a different browser such as Chrome or Firefox or Safari or the Edge browser.

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