The tenant is the person best placed to inform you of any work that needs doing on your rental property.
With the latest update, the tenant can now log their own work orders via the tenants login. Of course it is still up to you to decide whether to proceed with the work order or not after reviewing it.
Via the tenants portal login, there is a new menu option for tenants called ‘New Repair Request’
The resulting menu option requires the tenant to describe the problem, and optionally attach files such as photos.
This should save you time, and keep your properties in better condition.